Privacy Policy

                                                                       Effective Date: April 22, 2026

Absolute Transport Services LLC ("ATS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard information obtained through our website and transportation services.

1. Information We Collect

We may collect the following types of information:  

• Name, phone number, and contact details
• Trip-related information (pickup/drop-off locations, appointment details)
• General service needs related to transportation
• Any information voluntarily provided by clients, caregivers, or referral agencies

We do not collect sensitive personal or financial information through our website.

2. How We Use Your Information

We use the information collected to:

• Schedule and provide transportation services
• Communicate with clients, caregivers and agencies
• Improve our services and customer experience
• Maintain required records for service and billing purposes

3. Confidentiality and Health Information

As a Non-Emergency Medical Transportation (NEMT) provider, ATS understands the importance of protecting client confidentiality. We handle all client-related information with care and folow applicable privacy practices. Information is only shared when necessary to provide services or when required by law or authorized by the client.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only with:

• Authorized referral agencies or case managers
• Healthcare providers (when necessary for transport coordination)
• Insurance or billing entities (when applicable)
• Government authorities if required by law

5. Data Security

We take reasonable measures to protect your information, including secure recordkeeping practices and limited access to sensitive data. However, no method of transmission over the internet is 100% secure.

 6. Website Use

Our website is intended to provide general information about our services. If you choose to submit information through a contact form or request a ride, that information is used solely to respond to your request and provide services.

7. Your Rights

You may request to:

• Review or update your information
• Ask questions about how your information is used

Please contact us using the information below.

8. Contact Information

Absolute Transport Services LLC

Phone: 517-599-1246 

Email: admin@absolutetransportsvcs.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

*By using our services or website, you agree to this Privacy Policy.